Gift Card Guides

How to Check Your Ulta Beauty Gift Card Balance

Three ways to check an Ulta Beauty gift card balance — plus the marketplace restriction that catches people out.

Last updated 20 September 2026 · 5 min read

Check your balance on ulta.comCall 1-888-566-2736

Opens Ulta Beauty’s official site in a new tab. Your card details are entered there, never here.

Short answer: Check an Ulta Beauty gift card balance at ulta.com/guestservices/gift-cards. You will need the card number and the PIN from under the scratch-off coating on the back. You can also call 1-888-566-2736 or ask any store associate.

This is an independent guide. We are not Ulta Beauty and have no affiliation with it. We never ask for your card number or PIN — enter those only on Ulta Beauty's own site, app, or phone line, all linked below.

PIN Know what’s left on the card Ulta Beauty balance, checked properly

What you need before you start

Every balance-check method except the in-store one asks for two things. Both are printed on the card itself — on the back of a physical card, or in the email for an eGift Card.

Back of a gift card The card number runs along the lower middle of the card back; the PIN sits under a scratch-off panel at the lower right. 6006 4912 3456 7890 CODE Card number Pin
On a physical card both codes sit on the back; the PIN is usually under a scratch-off strip.

Method 1: Check online (fastest)

  1. Go to ulta.com/guestservices/gift-cards.
  2. Find the balance check option on that page.
  3. Enter your gift card number and the PIN — the PIN is under the scratch-off coating on the back of the card.
  4. Your remaining balance is shown on screen.

Scratch the coating gently with a coin. Ulta will not look up a card online without the PIN, so a destroyed panel means an in-store visit.

Check your balance on ulta.comCall 1-888-566-2736

Opens Ulta Beauty’s official site in a new tab. Your card details are entered there, never here.

Method 2: Check by phone

The automated line reads your balance back to you.

1-888-566-2736Ulta Beauty guest services · balance enquiries

Method 3: Check in a Ulta Beauty store

Any associate at any US Ulta Beauty location can check the balance at the register. This is your fallback if the scratch-off panel is damaged and the PIN is unreadable.

Ulta Beauty gift card rules worth knowing

Most guides stop at the balance check. These are the terms that actually catch people out.

Expiry
None. Ulta states the card does not expire.
Fees
No fees are associated with use of the card. The only charge is optional expedited shipping on plastic cards ordered online.
Where they work
All US Ulta Beauty stores, ulta.com, and UB Marketplace.
Where they do NOT work
Not redeemable through DoorDash, Instacart, Uber Eats, or TikTok Shop — even when the order is Ulta product.
Lost or stolen
Not replaced without proof of purchase. Ulta is not responsible for unauthorised use.
PIN location
Under a scratch-off coating on the back of the card.

The marketplace exclusion is the one that surprises people — an Ulta order placed through a delivery app cannot be paid for with an Ulta gift card.

Avoid fake balance-check sites

A card number plus its PIN is everything needed to spend the card. There is no password, no account, no verification step. Anyone who collects those two fields can drain the balance in minutes, and because a stolen balance is not replaced, the money is simply gone.

Search results for gift card balance queries are full of look-alike pages that host their own entry form. A legitimate guide — this one included — sends you to the retailer's own site to type those digits. If a page asks you to enter the number and PIN on that page, close it.

Frequently asked questions

Can I check my Ulta gift card balance without the PIN?

Not online or by phone. Take the card to any Ulta store and an associate can look it up at the register.

Do Ulta gift cards expire?

No. Ulta states the card does not expire and carries no usage fees.

Can I use an Ulta gift card on DoorDash or Instacart?

No. Ulta gift cards are not redeemable on DoorDash, Instacart, Uber Eats or TikTok Shop, even for Ulta products.

Where is the PIN on an Ulta gift card?

Under the scratch-off coating on the back of the card. Scratch it gently with a coin.

What is the Ulta gift card phone number?

1-888-566-2736 handles gift card questions and balance enquiries.

Will Ulta replace a lost gift card?

Only with proof of purchase. Without a receipt the balance is not replaced.

Other gift card guides

Check balance on ulta.com

Sources. Card terms summarised from Ulta Beauty's own published gift card pages: ulta.com/guestservices/gift-cards and gift card terms & FAQs. Terms change — always confirm current terms with the retailer.